Customer Support

customer support ant groupOne of the main strength's points for ANT Group is taking care of its customers granting the most professional and specialized assistance, technical courses to learn to exploit the system in all its facets. All is followed by an high qualified technical staff.

In addition to providing innovative facilities, ANT Group srl understands the need to support his customers into the future in order to protect their investiments. Many different solution are available to quickly manage support from a number of bases around the world to cover customers needs around the clock.

Support Levels

  • M-Gold
  • M-Silver
  • M-Bronze

Remote Assistance

Remote support? now you can! The ANT Remote Assistant Tool allows an ANT expert to connect to your computer and check your system, correct any problems or help you to configure the system directly.

This kind of support is attached to the Customer Support Service contract, please contact our sales office for more information.

How it works?

Simply follow these three steps:

  • Book an appointment with one of our assistant and explain the problem
  • Run the tool
  • Watch what the assistant do on your monitor
Functionality can be achieved with a minimum effort: this is the secret of modern technology.
And this is also the result of uninterrupted development, where research and design push the competitive edge of technology.
ANT's remote control system is the result of this philosophy: "Garda System" embeds in a single product state-of-the-art technology, advanced features and easy of use”

Diego Maioli

ANT Group Srl